Job Title: Technical Help desk Agents
Job Location: Bahrain
Company: Undisclosed
Date of posting: 26/01/2014
Requirements:
Job Location: Bahrain
Company: Undisclosed
Date of posting: 26/01/2014
Requirements:
- Answer queries and provide technical advise to customers on products and service
- Manage problems and programs through the satisfactory resolution in lineup with defined performance targets and priorities
- Assist in analysis fault reports and performance data to identify shortcomings in network, equipment and configurations; work with technical specialties to help identify problems, causes and solutions to resolve issues and improve performance
- technical qualification in telecommunications, computer science or related subjects; minimum network+, desirable CCNA
- Customer care experience working in a technical help desk environment relating to IP networks
- professional telephone manners
- clear and accurate written and verbal communications
Vacancies are for Fluent English speaking candidates only, Interested candidate may apply to jobs.nc2011@gmail.com before 28 January 2014
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