Airport Service Agent, UAE

Job Title: Airport Service Agent
Job Location: Abu Dhabi, UAE
Company: Undisclosed
Date Posted: 10/03/2016
Requirements:

Higher Secondary Education.
A minimum of 2 years experience in an Airline or GHA as passenger handling or ground operations staff and good knowledge of Airport working environment.
Proficient in MS Office.
Fluency in English.

Work Performed:

Delivering the highest level of Customer Service at all customer touch points.
Constant liaison with Check-in, Boarding Gate, Ramp, Cargo, Lounge.
Supervising service partners’ activities for the smooth acceptance of passengers.
Directing Arriving/Departing passengers to respective areas such as Arrival Hall, Transfer Area, Departure Gate, Lounge, etc.
Checking entry requirements (visas, residence permits) are met.
Coordinating with Cargo, Fuelling company, Baggage Make up Area, aircraft loading team, catering suppliers for a smooth turnaround.
Handling of company mail.
Performing pre- and post-flight administration duties.
Handling baggage claims.
Ensuring compliance with QR Safety and Security requirements.
On Time Performance.

Kindly send your CV to fivecont@emirates.net.ae mentioning the position you are applying for.

Jobalert