Job Title: Workforce and MI Manager
Job Location: Pampanga, Philippines
Company: Dnata Travel
Date Posted: 28 - September - 2017
Requirements:
Job Location: Pampanga, Philippines
Company: Dnata Travel
Date Posted: 28 - September - 2017
Requirements:
- Applicants must be willing to work and relocate to Clark, Pampanga.
- Applicants must be a Filipino citizen or have a relevant residence status
- Bachelor's degree or equivalent experience.
- Minimum of three years work experience in call center workforce management or related field.
- Knowledge of at least one major workforce management software application such as IEX, Aspect, Witness (Witness Forecasting & Scheduling preferred)
- Minimum of 2 years in a managerial role
- Excellent oral and written communication skills.
- Strong knowledge of office equipment and computer software, including programs such as Word, Excel, PowerPoint, Access, etc.
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