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IT Support Engineer, United Arab Emirates

Job Title: IT Support Engineer
Job Location: Abu Dhabi, United Arab Emirates 
Company: Undisclosed
Date Posted: 02 - January - 2018 
Requirements:
  • Developed and updates documentation, appraising users and administrators of vital information
  • Desktop, Laptops, Printers, Scanners, Network & Telecom units hardware troubleshooting and taking corrective action in shortest possible time.
  • Identifying reported PC operating system issues including Network, Printing, Scanning, Email, Internet Access etc. and resolving them quickly.
  • Providing MS Office support (Word, excel, PowerPoint and MS Outlook) to users for functionality, usage and data backup/restore
  • Update Data in Business Software as per received from the Branch location.
  • To provide additional functionality to the business by using the appropriate tool sets to enhance third party applications and develop reports, workflows and forms and/or new small applications.
  • Troubleshoot the business software for problem and take measures to reduce/avoid the problems occurring again
  • Planning and undertaking scheduled maintenance upgrades

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