Reservation Executive, United Arab Emirates

Job Title: Reservation Executive
Job Location: Dubai, United Arab Emirates
Company: Undisclosed
Date Posted: 12 - February - 2018
Requirements:

To ensure that all work meets company standards and is according to training given; all function paperwork must be accurate and complete, including hotel/services confirmation, guest preferences, booking supplements and payment details.
To have an in-depth knowledge and understanding of the operation of the business including all Hotel and services requests ensuring the ability to provide a thorough response to client inquiries.
To deal efficiently and politely with all telephone, email, internet and ‘in person’ inquiries.
To ensure that all reservations are recorded following established procedures with full and clear information and that they are inputted accurately and promptly onto the system.
Closely coordinate with the operations department for all confirmed files to facilitate a smooth tour operation.
Upbeat and positive attitude throughout the entire day
Excellent communication skills, both verbal and written
Ability to work in a high pressured environment
Highly organized people with the ability to prioritize and multitask
Natural ability to sell UAE-destination enthusiastically
Ability to build rapport and create professional relationships

Jobalert